Market analyses for hotels and gastronomy businesses

Changes in the market force us to recognise new wants and needs from customers and to work proactively to keep abreast of relevant, future trends.

  • Market, competition and site analysis for hospitality projects
  • Bringing relevant trends to light
  • Customer and employee surveys
  • Touchpoint analysis
  • Customer journey analysis

Referenzen

References

HC Hospitality Consulting AG Tourismus Zentrum Schweiz

In-depth interviews with regional tourism stakeholders

on developing a strategy for a tourism centre in Switzerland.

HC Hospitality Consulting AG Hotel und Gastronomie Rekrutierung GenZ

Developing and carrying out a market survey for hotel companies in North America

for the recruitment and retention of Gen Z employees.

HC Hospitality Consulting AG Unternehmenskultur

In-depth interviews with managers and employees of a brand with multiple business divisions

to facilitate the integration of a new, service-oriented corporate culture with the aim of boosting customer satisfaction and increasing the repurchasing rate and brand loyalty.